Great Networks helps solve corporate IT systems problems by providing:

• Functionally zero systems downtime
• Timely Server and Workstation software and security updates
• Complete network security auditing and lockdown
• Effective Anti-Virus and Anti-Spam solutions
• Support for Servers, Workstations and Network hardware

"Exact-Fit" Solutions:  At Great Networks, we pride ourselves on providing the exact solution to a client's business needs.  We have never agreed with the "cookie-cutter" approach that provides the same answer to various needs, and we never try to force a solution to match a problem.  Every client and every situation have their own particular needs, and we strive to find the right solution to fulfill those needs precisely.  We tailor every proposal to the questions being asked, not the answer we find most convenient.

Business-Centered Approach:  When designing a project, our main focus is always on the client's business model and plan.  We have never believed that the right approach to every situation is "more hardware".  Instead, we spend as much time looking at the business goals of the client as we do looking at the enterprise computing issues at hand.  Our focus truly is on your business, and we believe that the more we know about how your company works, the more precise our solution will be.

End of Engagement:  At Great Networks, our goal is to work ourselves out of a job.  We believe that a major part of a successful relationship with a client is when both parties agree that we have contributed the most to your business success for the time being.  This attitude has contributed to an exceptionally high client satisfaction rate and leads to both repeat and referred business.

Experience:  At Great Networks, we only hire people for technical positions who have at least four years of IT experience.  While we believe that certifications are important, our approach is that there is no substitute for experience.  This translates into a team that is highly-trained and used to solving issues rapidly.  Our team constantly stays current with the latest technology and continues training in the latest products in order to provide cutting-edge solutions.

Client Confidentiality:  We have always held client confidentiality as a core value because creating complete solutions requires us to work closely with our clients at every level.  We extend this respect beyond the sharing of trade secrets or proprietary information to even refusing to divulge the names of our clients without prior written permission.

Great Networks Security has provided a broad range of network security solutions for clients with ranging from credit card processing centers, to smaller concerns looking to guard their competitive edge. We are committed to providing complete security solutions, based on each client's individual needs.  From protecting against the cutting edge of technological attacks to the recognition of social engineering possibilities, we identify and recommend solutions to help ensure that your data stays safe and is only available to those who are allowed to use it.  As with all Great Networks divisions, complete client confidentiality is assured, as our confidentiality agreements prevent us from even divulging the names of our clients without prior written permission.

Expert Staff:  All members of Great Networks Security's team have long-term systems experience and extensive security experience.  They also undergo regular rigorous ongoing training programs.  We are able to provide a complete range of reliable and accurate solutions to security issues in a rapid fashion, allowing our clients to implement the solution that is best suited to their needs.  We combine this talent with Total Immersion's time-tested approach to systems and software consulting to create the most comprehensive security value for our clients.

Whole Security Approach:  Any system is only as strong as its weakest link, and the ability to strengthen the areas where security is most vulnerable has always been Great Networks Security's strength.  We approach new security issues with a wide focus and then begin to pinpoint those places where breaches most easily can occur.  This approach has consistently brought unexpected security holes to light and allowed our clients to address those places where they are the most vulnerable.

Customized Solutions:  No two companies are alike in their security needs, so no solution is ever exactly right for every situation.  Great Networks Security recognizes the need for unique solutions in every situation, and we tailor our solutions to fit your precise needs.  By leveraging key partner-level relationships with best-in-class vendors, we are able to create security solutions that fit your business and your budget.

Balanced Approach:  It is a truism in the security world that as security increases, usability decreases.  We understand this issue and work diligently to ensure that increasing your security does not have to mean frustrating your users.  As with other divisions within the company, Great Networks Security looks at the way in which you do business first, and makes recommendations that balance the needs of your company to perform effectively in its need to perform in a secure environment.

The need for security at all levels is increasing, as internal users and the public at-large become more computer-savvy and more business is transacted on-line.  Protecting your networks and data is our first priority and Great Networks Security is your partner in creating a safe computing environment in a dangerous world.

More than ever, computers are taking on all sorts of data-processing starting from the mundane letter-typing to the intricate town-planning or designing automobile parts. It is not only for preparing monthly salary statement that we need computer. It is also necessary to design a cute attention-grabbing logo for a new venture. Above all, computer is an absolute necessity for surfing the web, or to remain abreast of latest news online.

Most computers are small, meaning they can be disconnected from where they are and brought to a repair shop in case of a shutdown. There are other computers, for example mainframes or those that are built in large machines that have to be serviced onsite. Great Networks excels in both offsite and onsite repairing of computers.

Let us see how Great Networks must be your destination for any help your computer needs:

Technical Expertise

When you call us with your problem, it is likely that you may not know what actually ails your computer. As you narrate the symptoms of computer failure, we at Great Networks with our unique fault-locating ability, understand the issue pretty fast. Not only that, our fully-trained service person is sent quickly to attend to your problem. Our technical expertise plus speedy action save you from unnecessary wastage of time.

Saving Money

When your computer fails, many service providers will not give you the right picture, either as a deliberate ploy or out of ignorance. Not Great Networks. We strictly adhere to the policy of providing you the best advice, even if it means telling you that your computer may need replacement. At times, we may also give you free telephone support if only to ensure you trouble-free computer system.

Quality Service

At Great Networks, we are very zealous when it comes to quality of service. From day one of their joining our company, the service managers and technicians come to learn our uncompromising service quality. Nothing that we provide must fail. If anything does fail, which in fact is quite rare, we immediately replace it with a suitable new one.

Easy Billing

Great Networks’s way of charging for services rendered is very transparent and easy to follow. We bill for a minimum of one-hour service and do not include travel time of our technician. If the service is over in less than an hour, we encourage our client to make use of remaining time of the technician to do more tuning of computer or learn how to solve urgent issues. If the service extends beyond an hour, you will need to pay only for the extra time on pro-rata basis, and not for an entire hour.

Nothing is more frustrating than to see your computer not performing the way it should. Failed hard-disk, non-functioning cd-drive, computer running slow and an uncompromising mouse are some of the common ailments that hold back your desktop to listen to your commands. Fortunately, for Gilbert residents, there is good news. Great Networks is just a phone call away to cut short your worries.

But why Great Networks? There are many over there who do just that. So what is it that makes Great Networks eminent among the lot? Let us take a look at what is so good about them.

Great Networks Technical Expertise

Richard Bonn, who owns Great Networks, is a Microsoft Certified System Engineer and a Certified Novell Engineer. Bonn is also a Cisco Network Associate, APC InfraStruXure Engineer and SonicWall Authorized in Gilbert. To his credit, Richard Bonn is a Microsoft Certified Partner and Microsoft Business Partner too.

What does this translate to? Simply put, whatever the reason be, your computer will be in the most safe hands at Great Networks.

Great Networks Range of Service

Not that we want your computer to fail. But if you have occasions to avail the services of Great Networks, you will surely agree that its range of service surpasses every others’. If that sounds high, look at the list below:

Computer running slow –

Great Networks will check your hard disk, the drives and current installations, and then depending on necessity, take backup, remove disk partitions, reformat, repartition, reinstall / upgrade operating system and restore original data. In short, a complete overhaul of your computer.

Upgrades –

If you need essential hardware upgrades like higher-speed CPUs’, additional hard-disk space, additional RAM, video cards or like to add PCI card for local networking or broadband access, bank on Great Networks.

Troubleshooting –

Starting from small nagging problem (failed power supply, non-working cd-drive, etc.) to major issues (removing virus, antivirus and firewall installation, spyware removal, browser hijacking, data recovery, etc.), you can put your trust on Great Networks.

Basic training –

At Great Networks, we appreciate that many of our clients often need basic training like operating computer, simple file maintenance, working with scanner and printer, importing pictures from digital camera, using internet to chat or email online, etc. Great Networks will be happy to render its service.

Advanced coaching –

Need to sharpen web designing skill, or learn Photoshop, or perhaps upload a database system? For all that and just about any computer topic, Great Networks is there to help you.

What else –

Have we mentioned free pickups and free drop-offs? We do that. And yes, you can also contact us through online form in our website.

As you can see, ours is not a tall boast. For any computer help, just get in touch with Great Networks. You’ll be happy you did